Support

Thanks for using fairShare. We read every message.

Email us:
my.fairshare.support@gmail.com

Common questions

How does scanning work?

Snap a photo of your receipt. Our AI reads each line item, price, and the totals. If something looks off, you can edit any item in the review step before assigning it.

How do I share a bill in real time?

On the Assign step, tap the share button. We generate a 6-digit code. Send it to a friend (or share the link). They join instantly, no account needed, and can assign their own items while you watch in real time.

How do scan packs and subscriptions work?

You start with 5 free scans. After that, you can buy a one-time scan pack (7 or 25 scans) or subscribe for unlimited scans (monthly or yearly). Manage or cancel your subscription anytime from your Apple ID's App Store settings.

Refunds

All App Store purchases — including scan packs and subscriptions — are handled by Apple. To request a refund, visit reportaproblem.apple.com.

Delete my data

fairShare doesn't collect your name, email, or any identifying account info — data is tied to your device via anonymous sign-in. Deleting the app removes your local data. Scanned receipt images are automatically deleted after 30 days. If you want anything specific cleared, email us.

Still stuck?

Email my.fairshare.support@gmail.com and we'll help.